Your offer sounds interesting.
(你們的產品蠻吸引人的。)
Try our sample. It’s free.
(試試看,免費的。)
It is satisfaction guaranteed.
(不滿意包退。)
A gift will be included as bonus.
(有一個禮物做為贈品。)
Part 1 電話英語輕鬆學
Chapter 1 電話英語的各種應付技巧
Chapter 2 在美國打電話
Part 2 活學活用篇
Chapter 1 電話英語第一步
Unit 1 The Desired Party Answers the Phone.
接電話的人就是對方要找的人。
Unit 2 The Desired Party Is Available.
對方要找的人有空。
Unit 3 The Desired Party Is Not In.
對方要找的人不在。
Unit 4 The Desired Party Is Not Available.
對方要找的人沒空。
Unit 5 Wrong Number.
打錯電話了。
Chapter 2 上班族電話英語
Unit 1 The Operator of a Company Answers the Phone.
公司的接線生接聽電話。
Unit 2 The Secretary Answers the Phone.
秘書接電話。
Unit 3 The Secretary Checks with the Desired Party.
秘書查看對方要找的人是否有空。
Unit 4 Picking up the Line after Keeping a Party on Hold.
在請對方稍待之後,再接起電話。
Unit 5 The Desired Party Answers the Phone.
對方要找的人接電話。
Chapter 3 電話留言
Unit 1 The Caller Would Like to Leave a Message.
打電話者願意留話。
Unit 2 The Caller Wants to Call back Later.
打電話者稍後再打。
Unit 3 Leaving a Message in an Answering Machine or Voice Mail
在答錄機裡留話
Chapter 4 請稍待
Unit 1 The Desired Party Is on Another Line.
對方要找的人正在講另一通電話。
Unit 2 The Desired Party Finishes with One Line and Answers the Other One.
對方要找的人結束另一通電話,來接這通電話。
Chapter 5 上班族電話英語
Unit 1 Hold My Calls.
我不接任何電話。
Unit 2 Any Calls for Me?
有沒有我的電話?
Chapter 6 要求服務
Unit 1 Can You Send a Cab to Pick Me Up?
你可以派輛計程車來接我嗎?
Unit 2 Can You Tell Me How to Get to Your Office?
你可以告訴我如何到你的辦公室嗎?
Unit 3 Where Is Your Store Located?
你們的店在哪裡?
Unit 4 I`d Like to Leave a Wake-up Call.
我需要有人明早叫醒我。
Chapter 7 電話查詢
Unit 1 Calling the Bookstore
打電話給書店
Unit 2 Calling the Bank
打電話給銀行
Unit 3 Calling to See if a Repair Is Finished yet.
打電話問東西修理好了沒有
Unit 4 Calling to Check Show Time
打電話查詢電影放映時間
Chapter 8 電話預約
Unit 1 Business Appointments
生意上的約定
Unit 2 Doctor`s Appointments
跟醫生約時間
Unit 3 Invitations
邀請
Chapter 9 電話訂位
Unit 1 Making reservations on an airline flight
預訂機位
Unit 2 Reserving a Hotel Rroom
預訂旅館房間
Unit 3 Reserving a Table in a Rrestaurant
預訂餐廳桌位
Unit 4 Making Rreservations for Special Events
為特別的節目預訂座位
Unit 5 RSVP
請回覆。
Chapter 10 確認預約
Unit 1 Cancellations
取消預約
Unit 2 Confirmations
確認預訂
Unit 3 Postponements
延期
Chapter 11 電話爭取權益
Unit 1 Speaking to the Manager
找經理談話
Unit 2 Complaining about Services
對服務提出抱怨
Unit 3 Complaining about Goods
抱怨貨品
Chapter 12 旅館電話
Unit 1 The Hotel Operator
旅館接線生
Unit 2 A Caller Wishes to Speak to a Hotel Guest.
有電話要找旅館的客人。
Unit 3 Can I Meet You at Your Hotel?
我可以到旅館來見你嗎?
Unit 4 Hotel Services
旅館的服務
Chapter 13 電話客套話
Unit 1 Line Talk
有關電話線路
Unit 2 Sorry I Didn`t Return Your Call Last Night.
對不起,我昨晚沒回你的電話。
Unit 3 I`ll Get Back to You.
我會再回話。
Unit 4 Sorry to Call So Late at Night.
抱歉這麼晚打電話過來。
Unit 5 I`m Glad I Finally Got Hold of You.
我很高興我終於聯絡到你了。
Unit 6 I Recognized Your Voice.
我認出你的聲音。
Chapter 14 電話服務
Unit1 Long Distance Calls
長途電話
Unit 2 Asking about Charges
詢問費用
Unit 3 Directory Assistance
查號台
Chapter 15 電話行銷
Unit 1 How are you doing, Mr. Wang?
王先生,你好嗎?
Unit 2 Everything Is Offered at a Discount.
所有的東西都在打折。
Unit 3 We`ll Do Everything Over the Phone.
我們在電話中談定。
Unit 4 Thank You for Your Time.
謝謝你,打擾了。
Unit 5 What Offer Do You Have Again?
你再說一次,你有什麼優待?
Unit 6 Please Send Me More Information by Mail.
請你寄更進一步的資料給我。
Unit 7 Do You Take Credit Cards?
你們收信用卡嗎?
Unit 8 I Am Not Interested in It.
我對它沒有興趣。